Drahomanov National Pedagogical University, Ukraine, 2022
Business Analyst — NTT Data Portugal
Business analysis role across enterprise insurance, public sector and data platform projects. Defines requirements, maps processes using BPMN notation, manages backlog refinement, supports roadmap definition, advises on solutions and coordinates cross-functional delivery across multiple Agile teams.
- Coordinated requirements engineering and delivery across multiple Agile (Scrum) teams on e-Avalia, a government compliance platform managing programmes and budgets. Refined high-level business needs into functional and non-functional specifications, and maintained full traceability between requirements and solution validation across multiple interdependent modules.
- Independently identified and built AI agent workflows (n8n, Claude) to automate BA processes on a live government compliance project, designing pipelines to process legislative documents, cross-reference multiple sources and generate structured compliance reports.
- Interpreted complex and partially documented regulatory and business rules from public-sector stakeholders, resolving ambiguity into structured requirements, and defined the analysis approach across multiple workstreams balancing delivery capacity, technical constraints and stakeholder needs.